f baje Terms and Conditions

1 Introduction and General Information

These terms and conditions ("Terms") apply to the f baje platform and all services under it. f baje is an online gaming and sports betting platform operated for Bangladeshi users. These Terms apply to website use, account management, financial transactions, bonus claims, and all related activities.

For more details about f baje's services, visit our About Us page, where the platform's purpose and scope are explained.

1.1 Acceptance of Terms

When you register, log in, or use any service on f baje, you are considered to have fully read, understood, and accepted these Terms. If you disagree with any part of these Terms, please refrain from using the service.

1.2 Changes to Terms

f baje reserves the right to modify or update these Terms at any time. Continuing to use the platform after any changes are made will be considered acceptance of the updated Terms. You are therefore advised to visit this page regularly.

2 Account Registration and Management

2.1 Registration Eligibility

To open an account on f baje, you must meet the following conditions:

• You must be at least 21 years of age.
• You must register using accurate and truthful information.
• Each person may operate one account only.
• Registration using false information or another person's identity is strictly prohibited.
• If multiple accounts are found, all of them may be suspended or closed.

2.2 Identity Verification (KYC)

To ensure account security and the safety of financial transactions, f baje may require identity verification at any time. A copy of a national ID card or passport and other relevant documents may be requested. Withdrawals may be placed on hold until verification is complete.

2.3 Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. If you suspect unauthorised access to your account, contact f baje's support team immediately. Giving any third party access to your account is strictly prohibited.

2.4 Account Closure and Suspension

f baje reserves the right to suspend or permanently close any account at any time and for any reason, particularly for violations of these Terms, without prior notice. Any valid balance at the time of closure will be returned through the designated method.

3 Deposits and Withdrawals

3.1 Deposit Conditions

Deposits on f baje are currently accepted via bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, Islami Bank, and BRAC Bank). The minimum deposit amount is ৳200. Each deposit must be completed using accurate information through the designated method.

• Use the correct reference number when making a deposit.
• Sending funds through a third party is not accepted.
• Cryptocurrency or any other digital currency is not accepted.

3.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made through the same method used for the deposit — bKash, Nagad, Rocket, or bank transfer.

Before submitting a withdrawal request, make sure that any wagering requirements linked to a bonus have been met. If wagering is incomplete, winnings from the related bonus cannot be withdrawn.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members at f baje receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 adds ৳1,500 in bonus funds, giving a total balance of ৳2,500. The wagering requirement for this bonus is 10 times the bonus amount — meaning in that example, ৳1,500 × 10 = ৳15,000 must be wagered before winnings from the bonus can be withdrawn.

4.2 General Bonus Terms

• Each bonus has its own wagering requirements and expiry period.
• Bonus funds cannot be withdrawn directly — they can only be used for placing bets.
• If a balance is withdrawn before the wagering requirement is met, the bonus will be cancelled.
• Claiming bonuses from multiple accounts is strictly prohibited.
• f baje reserves the right to investigate suspicious bonus claims and cancel any bonus.

4.3 Other Promotions

Separate terms apply to each promotion, including weekly reloads, slots tournaments, and friend referrals. You are advised to read the relevant terms carefully before claiming any offer. f baje reserves the right to modify, suspend, or cancel any promotion.

5 Betting and Gaming Rules

5.1 General Betting Rules

The following rules apply when participating in sports betting, casino games, live casino, and other gaming sections on f baje:

• A confirmed bet cannot be changed or cancelled.
• If a technical error produces abnormal odds, f baje reserves the right to cancel the related bet.
• Bets linked to match fixing or any other unethical activity will be cancelled.
• If a bet is left incomplete due to a network issue, f baje will make a decision at its own discretion.

5.2 Game Results

All game results are determined through a certified random number generator (RNG) or a live dealer. RTP (Return to Player) is a long-term mathematical expectation rate — it does not guarantee a win in any specific session. The RTP for each game is stated in the respective game information.

5.3 Void or Cancelled Bets

Bets may be voided or cancelled in the following situations, and the deposited amount will be returned:

• If an event or match is officially cancelled.
• If incorrect odds are published due to erroneous data in the system or data feed.
• If a technical fault occurs in the game software.

6 Responsible Gaming and Limits

f baje takes responsible gambling very seriously. We believe that gaming is a form of entertainment, not a way to solve financial problems. By reading our detailed responsible gaming guidelines, you can learn about setting your own limits, self-exclusion, and how to get support.

6.1 Setting Limits

Users can set deposit limits, betting limits, and session time limits from their account. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing a limit may take up to 24 hours to take effect.

6.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you may voluntarily use the self-exclusion feature. During the self-exclusion period, f baje will send no promotional communications and access to the account will be blocked.

7 Privacy and Data Protection

f baje gives the highest priority to protecting users' personal data. We use SSL encryption and modern security measures. Full details of how personal data is collected, stored, and used can be found on our Privacy Policy page.

7.1 Data Use Policy

Personal information you provide is used solely for the purposes of account management, identity verification, and completing financial transactions. Data is not sold or rented to third parties.

7.2 Cookie Policy

Cookies are used on the f baje website to improve site functionality and make the user experience smoother. Cookies can be declined through browser settings, but doing so may limit certain services.

8 Prohibited Activities and Fraud

The following activities are strictly prohibited on the f baje platform and, if detected, will result in the account being closed immediately:

• Opening multiple accounts to claim bonus benefits.
• Money laundering or illegal financial activity.
• Hacking, software manipulation, or unauthorised access to the system.
• Stealing or using another user's account credentials.
• Betting using automated bots or scripts.
• Identity verification using false or forged documents.
• Intentionally exploiting system errors or technical vulnerabilities.

9 VIP Program

f baje's VIP program has three tiers — Bronze, Silver, and Gold. Each tier offers a weekly cashback benefit, calculated based on the net loss for the week.

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.

Progression through VIP tiers depends on consistent activity and participation on the platform. Cashback calculation example: a Silver member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.5% = ৳100 cashback.

10 Support and Complaints

10.1 Support Service

f baje provides support in both Bengali and English via 24/7 live chat and email. Contact our support team for any issues, questions, or complaints. Support contact: [email protected]

10.2 Complaints Process

For any dispute or complaint, please first raise it via live chat or email. f baje will review each complaint impartially and respond within a reasonable time. For quick answers to common questions, visit our FAQ section.

10.3 Dispute Resolution

In disputes regarding game results, server logs and game records will be treated as the final evidence. f baje's decision will be considered final, however every matter will always be investigated fairly to protect the user's interests.

11 Limitation of Liability

f baje is not responsible for any financial loss arising from gaming activities. The user participates on this platform at their own discretion and all financial risks are their own.

• f baje is not responsible for any loss caused by internet connection disruptions.
• f baje is not responsible for delays or errors by third-party payment services.
• Service may be disrupted in force majeure situations (natural disasters, government directives, etc.).

However, f baje always tries to ensure that if a user suffers actual loss due to a technical error, it is considered fairly.

12 Miscellaneous & Final Terms

12.1 Entire Agreement

These terms form the entire agreement between f baje and the user and supersede any previous oral or written discussions. If any part of these terms becomes invalid or unenforceable, the remaining parts will remain fully in effect.

12.2 Language

The original language of these terms is Bengali. If a translation in another language exists, the Bengali version will be considered authoritative.

12.3 Contact

For any questions or comments about these terms, contact the f baje support team — email: [email protected] or directly via live chat, which is available seven days a week, twenty-four hours a day.